Frequently Asked Questions

Everything you need to know about your VLONE order.

How long does shipping take?

Standard domestic orders typically process within 3-5 business days. Once shipped, delivery takes an additional 2-7 business days depending on your location.

Are your products authentic?

Yes, all items sold on our official website are 100% authentic VLONE products. We do not guarantee the authenticity of items purchased from third-party resellers.

What is your return policy?

Due to the exclusive nature of our drops, all sales are final. We do not offer returns or exchanges unless the item received is damaged or incorrect.

How should I care for my VLONE apparel?

To preserve the quality of the prints and fabric, we recommend washing items inside out in cold water and hanging them to dry.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay.